Prudential's Group Insurance Internet Privacy Statement

The Prudential Insurance Company of America respects your privacy, and we are committed to protecting it. We provide this privacy statement to tell you how we do that.

  •  Sites Covered by this Privacy Statement
  •  Contact Us
  •  Kinds of Information We Collect
  •  What About Website Security?
  •  How We Use Information
  •  How Do You Protect My Information?
  •  Effective Date
  •  Prudential's Privacy Protection Policy
  •  Children's Privacy Online

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    Sites Covered by this Privacy Statement

    This privacy statement applies solely to Prudential's Group Insurance Self Service website (www.prudential.com/gi). It does not apply to any linked sites. To learn about the privacy policy of a linked site, please refer to the privacy statement for that site.

    Kinds of Information We Collect

    We collect personal information that you voluntarily give us, and site visitorship data, on this website.

    Personal Information

    Prudential's Group Insurance collects personal information such as account number, PIN, ZIP code, and date of birth that registered users provide when they access our websites. Our website has security safeguards that are designed to protect any personal information that is provided via the Internet.

    Site Visitorship Data

    Site visitorship data is data about the way a website is used that is not associated with an individual's identity. We collect this information to analyze how our site is used and to improve it. The kind of information we collect includes:

    •  the pages visited on our site
    •  the features used
    •  how long a visitor stays
    •  the domain name of the site from which visitors connected to our site

    Site visitorship data is generally gathered through the use of cookies. A "cookie" is a small piece of information that a website can send to your browser and may then be stored on your computer's hard drive. It acts as an anonymous tag that identifies your computer, but not you personally. Cookies have the ability to store information about web pages viewed and can also save user information and screen preferences for registered users.

    You can set your browser to notify you before you receive a cookie, giving you the opportunity to decide whether to accept it. You can also set your browser to reject any cookies. Since many websites use cookies to allow visitors to navigate easily, you may find that some websites or pages do not work well if you reject the cookies associated with them.

    How We Use Information

    We may use information collected on our websites for a variety of purposes. For example, we may use the information to:

    •  authenticate registered users
    •  manage the website
    •  help resolve problems
    •  analyze use of the site
    •  tell you about products or services we offer

    We may also disclose information to third parties as required or permitted by law. For example, we may disclose information to regulators, to law enforcement authorities who subpoena it, or, to vendors who provide us with a service.

    Effective Date

    This policy is effective as of December 17, 2004. We reserve the right to change this statement. If we change it, we will post the current privacy statement on this page. Any changes to this statement will be effective as of the day they are posted.

    Children's Privacy Online

    This website is not directed toward children. We do not knowingly collect or post information from children under the age of thirteen. You can learn more about children's privacy and the Children's Online Privacy Protection Act (COPPA) at the Federal Trade Commission's website at:

    http://www.ftc.gov/privacy/privacyinitiatives/childrens.html

    Contact Us

    It is important for us to know what visitors have to say about our website. To contact us with your questions or comments, please use the Contact Us feature of Prudential's Group Insurance Self Service website. If you are an employer, contact your Account Representative.

    What About Website Security?

    Our security measures help ensure that your data is secured and encrypted, so that others cannot access it while in transit. We limit access to our servers and require that our employees adhere to high standards of ethics and integrity when performing their jobs.

    We use a secure server and security protocol to safeguard information you provide during your visits to our websites. Our secure server uses a Secure Sockets Layer (SSL) to interact with you when you provide personal information during your visits. We handle your information via 128-bit encryption. Every secure page on our website has a digital certificate by VeriSign Class 3 Secure Server CA. This is shown via the site certificate that resides on all secure pages. To view it, click on the image of the "closed lock" or the "solid key" on the bottom right of your browser window. Click on the Certification Path tab to verify the status of the certificate.

    How Do You Protect My Information?

    We restrict access to your nonpublic personal information to our employees and others who we feel must use it to provide our products and services. Their use of the information is limited by law, by our employee code of conduct, and by written agreements where appropriate. We also maintain physical, electronic, and procedural safeguards to protect your information.

    Prudential's Privacy Protection Policy

    Prudential collects Social Security Numbers in the course of its business activities. Prudential has a privacy policy that protects personal information, including Social Security Numbers. This policy is as follows:

    Prudential requires that all personal information about its customers and employees, and employees of our vendors and business partners, must be kept secure and confidential. Access to personal information must be limited to employees who need the information or access to it to perform their job responsibilities. Employees may not access or disclose personal information for any purpose except as authorized for Prudential's business purposes.