Our website is optimized for the following browsers:

• Microsoft Internet Explorer 7.0, 8.0, 9.0
• Mozilla Firefox 6.0 ,7.0
• Chrome

Our Site is not optimized for the following browsers:

• Netscape Navigator
• Opera
• Safari
• Mobile Devices

Our site uses Java-script to help our users successfully complete transactions and use other site features. We recommend you enable Java.

From your Internet tool bar:

• Go to Tools
• Internet Options
• Advanced Settings
• Select Java

Our site uses “cookies”, which are small text files saved in your computer when you access certain pages. Cookies identify you to the website that gave you the cookie. Some websites, including ours may also store cookies on your computer. Cookies collect technical data, like you Internet Protocol (IP) address, operating system and session ID. They also can save certain information entered by you.

We streamline the display of images through a third-party content delivery network for quicker use of our site.

Our site is best viewed at a resolution of 1024 X 768 pixels or higher. In lower resolutions, scroll bars and other functions may not work properly and prevent users from completing tasks or transactions. Please ensure your display settings are 1024x768 or higher.

Some of the features of our site require Flash Player 8.0 or higher to be installed on your computer.

Adobe Reader
You will need Adobe Reader 9.0 or higher to download forms or documents from this website.

Browser Security
We use a secure server and security protocol to safeguard the information you provide or view through this website. Our secure server implements the Secure Sockets Layer (SSL) protocol to interact with you when you provide personal information during these processes. This state of the art technology encrypts your information so a third party cannot read the information while in transit.

We handle your information securely. We limit employee access to our servers and expect our employees to adhere to high standards of ethics and integrity in performing their jobs and conducting business. Information stored by Prudential Group Insurance is housed securely and there is no access to this information via the Internet from outside entities.

Known Browser Incompatibilities

When you enter our secure server area, through IE 4.0 or 4.01+, a security alert may be displayed indicating that the pages you are about to view are not secure. The alert also says that others could use information you send.

A Microsoft Corporation Article, reference number Q179592, asserts that when viewing certain secure websites using IE browser version 4.0 or 4.01, the secure Lock Indicator may not be displayed on the Internet Explorer Status bar. In this article, last reviewed January 20, 1998, Microsoft Corporation maintains, “Although the Secure Lock Indicator no longer appears on the status bar, the connection is still secure” (Additional information can be obtained from Microsoft.)

Our website is not optimized to be viewed in MAC OS or MAC Safari Browser. If you are using a MAC, please try another browser when visiting our website.

If you encounter error messages while navigating our website please contact Group Insurance Web Operations at 877-507-4778, 8:00am to 8:00 pm ET, Monday through Friday.